Your ticket

Your ticket dashboard
You can log in to your ticket dashboard at: https://rio.websummit.com/my/rio25/login using the email address your ticket is assigned to. If you made the or...
Mon, 23 Sep, 2024 at 5:46 PM
Your ticket reference
Your ticket reference is the alphanumeric code associated with your Web Summit Rio ticket. You can view your ticket reference code in your Web Summit Rio t...
Mon, 23 Sep, 2024 at 5:39 PM
Your ticket
You will find your ticket in the Web Summit Rio 2025 mobile app, which will be released closer to the event.  Your ticket will appear as a QR code, which y...
Tue, 24 Sep, 2024 at 10:24 AM
Ticket reselling policy
As is stated in our terms and conditions, reselling or otherwise transferring your ticket not in accordance with our terms and conditions will result in you...
Tue, 24 Sep, 2024 at 10:27 AM
Reassigning your ticket
Please log into your ticket dashboard at: https://rio.websummit.com/my/rio25/login using the email address you made the order with.  Once logged into th...
Tue, 24 Sep, 2024 at 10:30 AM
Download your invoice
Order owners can access their ticket invoice from the Web Summit Rio ticket dashboard. If you are not the order owner and require a copy of the ticket inv...
Tue, 24 Sep, 2024 at 10:10 AM
Our refund policy
In accordance with the terms and conditions, you can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We ha...
Tue, 24 Sep, 2024 at 10:12 AM