Order owner:
You can log into your ticket dashboard here using the email address you used to place your order.
A login link will be sent to this email. Inside your ticket dashboard, you can assign/reassign your ticket(s) by clicking "manage items".
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043530970750/original/9QOpCxpQzmI6quscmRV0oLE3X2LJthg2Cw.png?1714142511)
Ticket holder:
If you aren't the order owner but know you have a ticket assigned to you, you can also log into your ticket dashboard here to view your ticket.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043530970187/original/mdnBH0hnb-5cx05qH8V7d3IHD-WNDU0Erg.png?1714142402)
You can log into your ticket dashboard here using the email address you used to place your order.
A login link will be sent to this email. Inside your ticket dashboard, you can assign/reassign your ticket(s) by clicking "manage items".
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043530970750/original/9QOpCxpQzmI6quscmRV0oLE3X2LJthg2Cw.png?1714142511)
Ticket holder:
If you aren't the order owner but know you have a ticket assigned to you, you can also log into your ticket dashboard here to view your ticket.
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043530970187/original/mdnBH0hnb-5cx05qH8V7d3IHD-WNDU0Erg.png?1714142402)